1. Scope and who we are
This Privacy Policy applies to the Cognito mobile application for iOS and Android, Cognito widgets and notifications, and the backend services used to operate the app. In this policy, "Cognito," "we," "us," and "our" refer to the Cognito app and its operator.
By using Cognito, you acknowledge the practices described in this policy. If you do not agree, please stop using the service.
2. Information we collect
Information you provide
- Account details such as your name, email address, password credentials in protected form, and authentication-provider identifiers.
- Topics, prompts, questions, learning preferences, written answers, and other information you submit to create learning content.
- Support communications and information you include when contacting us.
Learning and activity information
- Generated topics, lessons, facts, quizzes, and lesson status.
- Answers, correctness, scores, accuracy, streaks, progress, completion history, and session timestamps.
- Reminder schedules, notification interactions, widget interactions, and related lesson identifiers.
Device and technical information
- Device platform, app version, push-notification token, language, time settings, and basic diagnostic information.
- IP address and network request information processed by our servers and service providers.
- Advertising identifiers, ad impressions, interactions, and consent choices where permitted by your device settings and applicable law.
Information from sign-in providers
If you choose Google Sign-In or Sign in with Apple, we receive the information needed to authenticate you, which may include your name, email address, and provider-specific account identifier. The provider controls what information is shared based on your choices and its privacy policy.
3. How we use information
We use information to:
- Create and manage your account and authenticate access.
- Generate personalized learning plans, facts, quizzes, and written-answer exercises.
- Save progress, calculate scores and streaks, and recommend what to review next.
- Schedule and deliver learning notifications and prepare widget content.
- Provide rewarded and interstitial advertisements and record earned access.
- Monitor performance, troubleshoot errors, prevent misuse, and protect the service.
- Understand feature usage and improve Cognito's learning experience.
- Respond to support, privacy, and legal requests.
- Comply with applicable laws and enforce our terms.
4. AI-generated learning content
Topic prompts and related learning information may be transmitted securely to our backend and AI service providers to generate personalized lessons. Do not submit highly sensitive personal information that is not necessary for learning.
AI-generated material can be incomplete or inaccurate. Cognito is an educational aid and does not provide medical, legal, financial, or other professional advice. You should verify important information using reliable sources.
6. Advertising and consent
Cognito uses Google AdMob to display rewarded ads and limited interstitial ads. Google and its partners may process device identifiers, IP address, approximate location derived from IP, app interactions, ad impressions, and related information to deliver, measure, prevent fraud in, and personalize ads where permitted.
Your device settings, region, age eligibility, and consent choices may affect whether ads are personalized. You can learn more through Google's Privacy Policy and manage certain advertising choices through your Apple or Google account and device privacy settings.
7. Data retention and security
We retain account and learning information while your account is active and for as long as reasonably necessary to provide the service, resolve disputes, prevent fraud, meet legal obligations, and enforce agreements. Retention periods vary depending on the type of information and why it is processed.
Some learning information is stored locally on your device for performance and offline access. You can remove generated learning data through Settings > Clear Learning Data. Local deletion may not delete your server account or information retained for legal and security purposes.
We use reasonable administrative, technical, and organizational safeguards. However, no network transmission or storage method can be guaranteed to be completely secure.
8. Your choices and privacy rights
- Notifications: Change Cognito's reminder schedule in the app or disable notification permission in device settings.
- Advertising: Manage tracking and ad-personalization choices through the consent prompt, device settings, Apple settings, or Google settings where available.
- Learning data: Use Settings > Clear Learning Data to remove generated topics, lessons, and progress stored by the app.
- Access, correction, or deletion: Contact us using the email below. We may request verification before acting on a request.
- Authentication: You may also manage permissions through your Apple or Google account.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, receive a portable copy, withdraw consent, or appeal a decision. We will respond according to applicable law.
To request full account deletion, email privacy@cognito.app from the address associated with your Cognito account. Account deletion is different from clearing learning data.
9. Children's privacy
Cognito is not directed to children under 13, or a higher minimum age where required by local law, and we do not knowingly collect personal information from such children without appropriate authorization. If you believe a child has provided personal information improperly, contact us so we can investigate and delete it where required.
10. International data processing
Cognito and its service providers may process information in countries other than the one where you live. Those countries may have different data-protection laws. Where required, we use appropriate safeguards for international transfers.
11. Changes to this policy
We may update this Privacy Policy as Cognito changes. The updated version will be posted on this page with a revised effective date. We may provide an additional in-app notice when changes are material.
12. Contact us
For questions about this policy or to submit a privacy request, contact: